By Sunny Kim
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Jeff Rathjen, U.S. Regional Sales Manger, DMP (Photo by DMP) |
Could you briefly introduce DMP and its competitive edges differentiated from other companies?
DMP is a privately held, independent manufacturer of innovative intrusion, fire, access control, and both cellular and network communication that are designed and made in the United States of America, and offered exclusively through our authorized dealer network. DMP is the recognized leader in alarm communication over data networks. We offer our dealers both the technology and the support to implement highly integrated systems, both wired and wireless, that combine multiple facets of protection in a single, highly-effective solution. Incorporating intrusion, fire, access control, cellular and network communication through a single, integrated approach provides stronger protection in a system that is both more cost effective and more simple to manage.
Many DMP product features are aimed at reducing demands on central stations. For example, our new Cancel/Verify feature enables users to quickly and easily cancel false alarms or verify genuine alarms. By filtering more false alarms, we reduce the workload on central stations. That frees them to more quickly address issues that genuinely require their attention. It also reduces nuisance calls to emergency responders, and limits potential fees and fines to end users for false alarms.
You are newly promoted to DMP¡¯s Regional Sales Manager for the U.S. 5-state central region. Could you please tell us what your biggest challenge is as new Regional Sales Manager for the next phase of business development?
Getting to know the dealers in my area and finding out how I can best serve them. Next I will be looking for ways to help them build their business by finding ways to use the DMP product to help them maximize their profits by reducing their labor costs on installations. Also I want to see how our new products can help them open new doors to create more monthly recurring revenue.
Please introduce DMP¡¯s current sales network around the world.
Currently DMP is only sold in North and South America.
Please tell us if there has been any notable achievement DMP has made recently.
DMP recently made a major addition to our broad line of solutions with the introduction of the 463G Digital Cellular Communicator. This plug-in card provides a direct wireless communications path to any DMP central station receiver. Even if the dial-up phone lines are cut or the network becomes unavailable, the cellular communication path remains intact. Exclusive DMP Adaptive Technology seamlessly switches between communication paths if the primary path becomes unavailable. When the primary path becomes available again, Adaptive Technology restores normal communications.
To provide a one-stop solution for our distributors, we also launched a new organization, SecureCom Wireless LLC, as a reseller of cellular services. This combination of hardware and related cellular service means DMP dealers can install the card, establish cellular communications, and have the protected site wirelessly connected all in a single step.
Do you love your job? Yes.
Sunny Kim is Editor of SecurityWorld INT¡¯L. Send your comments to kbs@infothe.com.
For more information, please send your e-mails to swm@infothe.com.
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