Sandia Resort & Casino, the Casino destination with the most spectacular view of the Land of Enchantment has selected iView’s iTrak Incident Reporting and Risk Management System, as well as the Lost and Found and Gaming Modules to provide a complete end-to-end security and surveillance solution.  iView Systems is the leading provider of security and surveillance solutions for the gaming industry.

The iTrak Incident Reporting & Risk Management System provides security and surveillance departments with a complete integrated risk management tool.  It replaces traditional inefficient and unreliable paper-based systems, enabling more effective deployment of available resources.  Its modular design enables purchasing of the relevant modules required for a specific application environment, while offering a complete upgrade path for larger applications.

The iTrak Lost & Found module provides a complete integrated organized solution for maintaining lost reports and matching them against large found item databases.  An operator can review lost reports and found items while managing their return or disposal with complete ID and signature capture options.

The iTrak Gaming module delivers a complete standardized system for performing audits of customizable policy and procedural violations for gaming activities, such as dealer, player and departmental audits, while providing comprehensive reporting on these activities.

“iTrak has enabled the Surveillance Department to have a seamless transition from a paper-based incident tracking and reporting system to one that is completely automated.  The multiple applications enable us to share, communicate and retrieve information from across several departments.  iView Systems was able to incorporate all our needs into one complete package and their assistance before, during and after the installation has been incredibly helpful,” said Amber Flores Jordan, Pueblo of Sandia, Public Relations Director.

“iView Systems is extremely proud to have been selected by Sandia Resort & Casino, the world’s most tranquil setting with the most electrifying casino action,” said Martin Drew, president of iView Systems.  “The iTrak integrated desktop provides a complete end-to-end solution to meet the demanding requirements of Sandia’s Security and Surveillance environment, while also providing a flexible platform capable of evolving with their needs.”