Cooper Security, A Relentless Innovator in the Security Market

Cooper Security became Europe’s first manufacturer to produce a full range of hybrid alarm panels. It set new standards in performance and flexibility, giving installers the freedom to choose the most suitable medium for a particular site whether it is radio or conventional wiring.
The company has an energetic and competitive approach to the business of product development and customer service, involving every aspect of the sales process.
Cooper Security proactively looks at technology to see how the company leverages it in its designs to set the company apart from the competition.

Its product portfolio has been developed to meet every security challenge and all conform to current national and international standards.  From multi-zone wired and wire-free systems, digital and voice communicators to detectors, Cooper Security’s Scantronic and Menvier ranges are comprehensive, cost-effective and supported by the highest quality field and technical support services, as well as a full sales and service network of worldwide dealers .   

Its product offer covers a comprehensive range of security products from multi-zoned, wired and wire-free systems, to detectors, access control and TCP/IP solutions.  These high quality, reliable products have been developed to respond effectively to every security challenge, be it residential or commercial.  Scantronic and Menvier products are the proven choice of today’s specialist system integrator with control panels that handle systems from as little as eight zones right up to fully integrated network systems ideally suited to large industrial sites, shopping malls and university campuses.

Operating to ISO 9001 quality and ISO14001 environmental standards, Cooper Security has an energetic and competitive approach to the business of product development and customer service.  In the U.K., Cooper Security’s customer base is supported by an organization of 130 people at its Mitcheldean, Gloucestershire, manufacturing site.

Cooper Security is a wholly owned subsidiary of Cooper Industries and is part of the Cooper Safety Division.  Cooper Safety Division is a leading supplier of emergency lighting, fire detection systems, notification, intruder and mains lighting products.

Cooper Securitys emphasis is placed on its customers and what they require from their security systems, worldwide.  Cooper Security organizes on a regularly basis Voice of the Customer initiatives which cover most of Europe in particular in order to help the company develop products which are relevant to each market’s requirements and needs.

In order to improve its communication with its customers, Cooper Security has introduced new initiatives like monthly e-newsletters which give more information about its products and its company.  It also tries to involve all its customers and encourage them to use this e-newsletter as a means to sharing their experience of the security industry as well as any particular applications which may not be entirely related to the security industry as such, but use its products.

Scantronic and Menvier are renowned and well respected brands throughout the world, which is reflected in the 30-year experience in the security market.  Scantronic and Menvier mean innovation, quality products and reliability.

Cooper is very focused on providing electronic security solutions for the high volume commercial and residential markets.  Residential is a huge growth market across the globe and the challenge is on to find a solution that the company fits every territory.  Cooper Security proactively looks at technology to see how the company leverages it in its designs to set the company apart from the competition.

Cooper Security’s emphasis is based on meeting commitments, investing in talented people, and targeting growth markets.  Today its focus is on making sure it has the right product roadmap to give it the security solutions required for the future.

Cooper Security became Europe’s first manufacturer to produce a full range of hybrid alarm panels.  It set new standards in performance and flexibility, giving installers the freedom to choose the most suitable medium for a particular site whether it is radio or conventional wiring.

All of its products are sold through its distribution network throughout the world as well as through its sister companies within Cooper Industries.

Cooper Security also has a dedicated team of commercially and technically trained specialists who are specifically tasked with assisting installers and helping them to build profitable businesses in partnership with Cooper Security.  Cooper Security has an energetic and competitive approach to the business of product development and customer service, involving every aspect of the sales process.

INTERVIEW

“Today my focus is on making sure we have the right product roadmap to give us the security solutions required for the future.”

In todays hotly contested business environment, what are your competitive edges that differentiate your company from other security equipment providers?  

The latest Scantronic EN Range and Menvier M-Series ranges use common software and the extensive range of common keypads and expansion peripherals, either wired or radio, making installer training easier and quicker than before.  As a consequence of this commonality of peripherals, substantial savings in inventory holdings are to be made.  It also provides extra flexibility when it comes to future system expansion.

The latest panels feature an integral USB port allowing the installer to fully upload a 264-zone system configuration in less than seven seconds, making commissioning simpler than ever before.

Please tell us if there has been any notable achievement Cooper Security has made recently. 

Our Scantronic EN Range has been particularly successful across Europe.  The smallest panel in the range is the 65EN.  This has been nominated for the prestigious PSI Premier Awards for the Intruder Alarm Panel of the Year 2008.  This panel benefits from all the common peripherals.  It is now even faster and easier to install the 65EN as it can be wired in a star configuration with addressable nodes rather than in series.

In what areas are you focusing your product development efforts? 

Cooper is very focused on providing electronic security solutions for the high volume Commercial and Residential markets.  Residential is a huge growth market across the globe and the challenge is on to find a solution that we fit every territory.  We proactively look at technology to see how we leverage it in our designs to set us apart from the competition.

Where do you see the current security threats your products are guarding against in 5 years from now?  What kind of evolution do you expect? 

I see little change in the scope of the threat. Our products are aimed at providing electronic intruder solutions.  This means we provide a first line of deferent and notification against both the opportunist thief or more organized gang.

Please comment on your management philosophy. 

Cooper Security is a subsidiary of Cooper Industries, based in Houston Texas, the U.S.A.  Having previously worked for GE, I found a lot of similarity in the management style, with a lot of focus on meeting commitments, investing in talented people, and targeting growth markets.  Today my focus is on making sure we have the right product roadmap to give us the security solutions required for the future.  One day, we will walk up to our front door which will automatically open, the alarm will auto unset and before you have finished saying hello to the cat, the kettle has boiled and your dinner is ready in the microwave.

     Longhorn Technology Co., Ltd., Quality You Can Trust